Privacy Policy
At SANJILA's, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website.
1. Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our website.
The types of personal information we may collect include:
Personal Identification Information: Name, email address, mailing address, phone number, and date of birth.
Payment Information: Credit card numbers, billing address, and other payment details. Please note that we do not store full credit card numbers on our servers; this information is processed securely by our third-party payment processors.
Order Information: Details about the products you purchase, order history, and shipping information.
Account Information: Username, password, and preferences if you create an account with us.
Technical Data: IP address, browser type, operating system, referring URLs, access times, and other technical information collected automatically when you visit our website.
Usage Data: Information about how you use our website, such as pages viewed, products viewed, and time spent on pages.
Communication Data: Records of your correspondence with us, including emails and customer service inquiries.
2. How We Use Your Information
We use the information we collect for various purposes, including:
To Process Transactions: To process your orders, payments, and deliver the products you purchase.
To Provide Customer Service: To respond to your inquiries, questions, and support needs.
To Personalize User Experience: To understand how our users as a group use the services and resources provided on our website and to tailor our offerings to your preferences.
To Improve Our Website: To continually improve our website offerings based on the information and feedback we receive from you.
To Send Periodic Emails: To send you information and updates pertaining to your order, as well as occasional company news, updates, related product or service information, etc. You can unsubscribe from marketing emails at any time.
To Administer a Contest, Promotion, Survey, or Other Site Feature: To manage and notify participants of contests, promotions, or surveys.
For Marketing and Advertising: To send you promotional materials, special offers, and advertisements about our products and services that may be of interest to you.
For Security and Fraud Prevention: To protect our website and our users from fraud and other illegal activities.
To Comply with Legal Obligations: To meet our legal and regulatory requirements.
3. How We Share Your Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may share your information with the following categories of third parties:
Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform website-related services (e.g., maintenance services, database management, web analytics, payment processing, and improvement of the website's features), or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Payment Processors: Your payment information is shared with secure third-party payment gateways (e.g., Stripe, PayPal) to process your transactions. We do not store your full payment card details.
Shipping Companies: We share your name, address, and contact information with shipping carriers to deliver your orders.
Legal Requirements and Business Transfers: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.
Sensitive and private data exchange between the website and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies and Tracking Technologies
Our website may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.
We may also use other tracking technologies like web beacons and pixels to collect information about your interactions with our website and emails.
7. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
SANJILA's Website has the discretion to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
10. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: sanjilas.bd@gmail.com